5 Ways To Fix Your Internet Explorer When It Stops Working (Troubleshooting)

Oliver SK.

8 years ago

If your Internet Explorer suddenly stops working and you can no longer browse the internet, there are various things you can do to fix it.

Recent Issue With Norton

A recent Norton Live Update caused IE to crash, if you are affected, read this. Run LiveUpdate to apply the latest patch.

Before troubleshooting your connection always think about any changes you made recently. Most of them you made a small change that caused connection problems. Did you change your DNS provider? Did you install any tools? What software have you installed recently? Ask yourself a few questions first.

1 Apply Our Fix

If you get the exact error “Internet Explorer has stopped working” you can find a full guide on this issue here

2 Kill Your Firewall

Always make sure that there is nothing blocking the connection. What can that be? Firewalls, restrictive proxies or VPN’s, hosts file, anti-virus software and so much more.

3 Forward Ports

Always make sure that your router is configured correctly and that all ports are working properly. It can help to plug your ethernet cable into another port on your router or switch.

4 Temporarily Disable Protection Tools

Modern software like Malwarebytes website blocking prevents access to certain sites that are considered “bad sites”. Also, good admins will block access using a host file. You can read more about how to block websites here

5 Finally, Troubleshoot Your Connection

If all of above fails, you can consider starting troubleshooting your connection:

Troubleshooting connections problems